warranty
VERTEX MANUFACTURING CORPORATION warrants your new case neck annealing machineagainst defects in materials and workmanship for the life of the machine. This warranty isextended to the original retail purchase(r) only. It is not valid on the electronics, motors, fan, powersupply & switches. These components are covered and will be replaced by Vertex ManufacturingCorporation for a period of (2) two years. This (2) two year period begins at the time of retailpurchase by the original owner. Proof of purchase is required for warranty repairs and proofthereof is the sole responsibility of the owner.
The cost of freight/shipping to Vertex Manufacturing Corporation is the responsibility of the ownerand should be insured by the shipping carrier. If deemed defective upon receipt, VertexManufacturing Corporation will either repair or replace the defective parts/pieces at our discretionand return to the original owner with freight costs prepaid and insured.
This warranty does not cover normal wear & tear or damage from abuse or misuse. If a unit isreturned for warranty reasons and deemed to be damaged from normal wear & tear, abuse ormisuse we will notify you after our evaluation. Vertex Manufacturing Corporation will provide anestimate to repair or replace the needed parts and only make the needed repairs with authorizationfrom the owner. The cost of repairs will be itemized in the estimate and must be prepaid along withreturn shipping costs prior to return shipment. All return shipments will include insurance for thevalue of the machine and added to the shipping costs.
Vertex Manufacturing Corporation will not be responsible for lost or damaged unitsduring shipment.
Units returned to Vertex Manufacturing Corporation without first contacting us to obtain a ReturnMaterials Authorization may be refused and returned to the sender freight collect.
The unit SERIAL NUMBER should be registered with Vertex Manufacturing Corporation by theowner within (15) fifteen days after purchase. We will maintain that information in our records andwe will validate your warranty upon receipt. Please include a copy of your sales receipt. You mayscan and email this information, or mail it to us. You will find your Unit SerialNumber by turning the machine up side down and looking next to the cartridge discharge port. Youshould receive a confirmation of your Warranty Validation by return mail within 30 days.
